Privacy Policy
This Privacy Policy explains what information SunnyPOS may collect through the SunnyPOS website, software products, license services, download services, heartbeat/status services, support communications, and SMS/text messaging services.
1. Products and services covered
This Privacy Policy applies to SunnyPOS software and services, including Mint, OrderUp, sunnypos.com, software downloads, license checks, heartbeat/status systems, documentation, support, and SMS/text messaging services provided through Mint for participating businesses.
2. Information we may collect
SunnyPOS may collect website/download information such as downloaded product, downloaded version, installer file name, download date/time, browser or user-agent information, referrer information, and IP-related technical information or a hash derived from it.
SunnyPOS may collect license, activation, and heartbeat/status information such as product name and version, license identifier, installation identifier, machine or device hash, store or business name if provided, operating system version, time zone, check-in time, status information, usage counters, feature status, license status, subscription status, and error information.
SunnyPOS may collect support information such as name, business name, email address, phone number, support messages, screenshots, logs, files, diagnostic information, or remote-support session information if you request help.
For SMS/text messaging services, SunnyPOS may collect a mobile phone number, the business or store associated with the Mint account, opt-in and opt-out status, date and time of consent, message delivery and response information, and related technical or audit information used to document and operate the messaging service.
3. Payment card information
SunnyPOS heartbeat, license-check, download, website status, and SMS systems are not intended to collect full payment card numbers, card security codes, PINs, magnetic stripe data, or chip card track data.
4. How we use information
SunnyPOS may use information to provide, activate, license, support, update, secure, monitor, and improve software and services; process downloads; show download counts; verify product version; diagnose problems; communicate with customers; maintain records; deliver requested SMS/text messages; document messaging consent; process opt-out and help requests; and comply with legal obligations.
5. SMS/mobile information and consent
Mint POS Operational Alerts are intended for authorized Mint business users who voluntarily enroll to receive transactional, non-marketing notifications related to operational activity in their Mint POS account or business.
Messages may include sales summaries, transaction activity alerts such as refunds or voids, and user activity alerts such as cashier sign-in/sign-out or employee clock-in/clock-out events. These message types are part of one Mint POS Operational Alerts program.
SMS consent is specific to the individual mobile number and the Mint POS Operational Alerts program. Consent is not transferred to another person or unrelated messaging program.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile phone numbers, SMS opt-in data, and messaging consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
SunnyPOS may use service providers, including telecommunications and messaging providers, as necessary to deliver and operate the messaging service. Such processing is performed only to provide the requested service and is not permission for those providers to use SMS opt-in data for their own marketing.
Message frequency varies based on activity in the user's Mint POS account and the operational alerts enabled for that account. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact SunnyPOS support.
For additional information, please review the SunnyPOS SMS Terms & Conditions.
6. Sharing
SunnyPOS does not sell customer data. SunnyPOS may share information with service providers who help operate hosting, email, support, payment, analytics, security, software, or messaging services, subject to the SMS/mobile-information limitations stated above. SunnyPOS may also disclose information if required by law, to protect rights or security, or in connection with a business transfer.
7. Data retention and security
SunnyPOS keeps information for as long as reasonably needed for licensing, support, security, business records, legal compliance, product improvement, messaging-consent records, and dispute resolution. SunnyPOS uses reasonable technical and organizational measures to protect information, but no system is completely secure.
8. Your choices and changes
You may contact SunnyPOS to request access, correction, or deletion of information where appropriate. For SMS/text messages, reply STOP to opt out and HELP for help.
SunnyPOS may update this Privacy Policy from time to time and post the current version on the SunnyPOS website.